Short answers to the everyday stuff — adding friends, joining rooms, calls and more.

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Your chat address What your @ address is, where to find it, and why it never changes. Start chatting (web or app) Two ways in — a phone app or your browser — sharing one account.

Add a friend People are addresses — add someone by their full @ address. Join a room Rooms are addresses too — add a room the same way you add a person. Make a private group A space just for your people — invite-only.

Voice & video calls Call right inside any chat — one friend or the whole group. Use it on all your devices Same address and password everywhere — your history stays in sync.

Privacy & public rooms Public rooms are public; for sensitive chats, use end-to-end encryption. Get help Ask in the Lounge, or email us for account problems.